Be Connected

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BE CONNECTED

No matter your age, background, or experience, effective communication is a skill you can learn. The greatest leaders of all time are also fantastic communicators and orators. In fact, communications is one of the most popular college degrees today; people recognize the value of a truly efficient communicator. With a little self-confidence and knowledge of the basics, you'll be able to get your point across in no time. 

Choose the right time. As the cliché states, there is a time and a place for everything, and communicating is no different.

  • Avoid starting discussions about heavy topics in the late evening. Few people will be thrilled to be faced with sorting major issues like finances or long range scheduling when they are the most tired. Instead, deliver messages and conduct discussions about heavy topics in the mornings or afternoons when people are alert, available, and more likely to be able to respond with clarity.

Facilitate an open, intimate conversation. Choose the right place, one that provides freedom for the communication to open, flower, and come to maturity. If you need to tell someone something that isn't going to sit well (such as news of a death or a breakup), don't do it in public, around colleagues, or near other people. Be respectful and mindful of the person by communicating to them in a private place. This will also provide space to open the dialog into a wider and a more involved mutual understanding and ensure that the two-way process is functioning properly.

  • If you are presenting to a group of people, be sure to check the acoustics beforehand and practice projecting your voice clearly. Use a microphone if needed to ensure that your audience can hear you.

Remove distractions. Turn off all electronics that could interrupt the conversation. If the phone rings, laugh it off the first time, then turn it off immediately and continue talking. Do not allow external distractions to act as crutches that sidetrack your concentration. They will distract both you and your listener, and will effectively kill the communication.

Communication qualities:

Be articulate

Set the listener at ease

Enunciate clearly 

Be attentive when listening and ensure that your facial expressions reflect your interest

Be vocally interesting

Recognise people

Be clear and unambiguous with your body language

Communicate eye to eye

Use breathing and pauses to your advantage

Consider how your gestures come across

Keep a check on your other body signals

Listen to the other person

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